Kent Warren

Creative technologist
20+ years leading digital products

Software Engineering Leader

Professional Scrum Master II

Agile Program Director

Experience

Highlights

Strategic Product Leadership

  • Product owner driving roadmap and stakeholder alignment for internal enterprise business intelligence and content management systems serving 10,000+ associates; achieved 99.99% uptime, 35% YoY adoption growth, 12% mobile adoption (from 0%), and 5.6M annual report views.
  • Launched 4 full-length albums with 200% revenue growth by leading end-to-end product development, coordinating music producers and music video resources, negotiating contracts, and executing strategic marketing initiatives that secured placement on MTV, A&E, E!, and NBC networks.
  • Created and administered the product brief for Section 508-compliant print and digital products and established the product review process for stakeholders across the organization.

Product Development & Software Engineering

  • Architecting a multi-agent orchestration system to support store placement strategy, reducing reliance on manual analysis, and enabling insights through agentic data science automation.
  • Deployed MVP in 6 months by leading frontend development for a new customer-facing product.
  • Generated over $40,000 in revenue within the first month via velocity as a service.

Operational Excellence & Process Optimization

  • Enhanced productivity 20% by implementing Scrum, developing internal documentation, and standardizing developer workflows and tools.
  • Facilitated 50% increase in YoY throughput by developing an automated work request process.
  • Advanced publishing lifecycle of 30+ digital and print products, including a Congressional Circular, while building a website prototype to improve stakeholder visibility into product status.

Program Director, Business Innovation & IT Alignment

H&R Block

01/2022 – Present

TypeScript | Node.js | Express.js | Python | FastAPI | Cosmos DB | React | Redux | Jest | React Testing Library | Power Automate | Figma

  • Product owner driving roadmap and stakeholder alignment for internal enterprise business intelligence and content management systems serving 10,000+ associates; achieved 99.99% uptime, 35% YoY adoption growth, 12% mobile adoption (from 0%), and 5.6M annual report views.
  • Architecting a multi-agent orchestration system to support store placement strategy, reducing reliance on manual analysis, and enabling insights through agentic data science automation.
  • Facilitated 50% increase in YoY throughput by developing an automated work request process.
  • Enhanced productivity 20% by implementing Scrum, developing internal documentation, and standardizing developer workflows and tools.
Data Science & Analytics HubSession ReplayAzure DevOps Assistant responseAzure DevOps Assistant without data

Web Developer & Graphic Designer

Freelance

10/2013 – Present

TypeScript | MongoDB | Mongoose | Node.js | Express.js | React | Redux | Bootstrap | AWS | Adobe

  • Developed full-stack products for a small business using AWS, featuring a recipe blog, a drag-and-drop image scramble game, and a custom admin content management system.
  • Delivered a graphical web application to monitor monthly expenses for product owners.
  • Led project management of design and vendor fulfillment for wedding and small business products.
Camp and a CuppaWedding InvitationBlonde Sugar SkullDollNatural Energy Law logoMy WifeOnly YouFlowIllusionsCaffeine Crime SceneHot OnesScotchPeach & EggplantNudeOrchidPeacock FeathersBaker ParkChicken & PigScreamMosaicAI Communication CoachMemojiGraphical Expense TrackerData Visualization DashboardPiecemealIngredient MultiplierNutrition FactsAdmin CMS

Software Engineer

Guaranteed Rate

02/2021 – 01/2022

TypeScript | Node.js | Express.js | React | Redux | TailwindCSS | Chart.js | Jest | React Testing Library

  • Deployed MVP in 6 months by leading frontend development for a new customer-facing product.
  • Built an automated browser screenshot uploader as part of an error logging strategy.
Screenshot UploaderHome Valuation Chart

Developer

Virtual Service Operations

09/2020 – 02/2021

TypeScript | MongoDB | Node.js | GraphQL | Express.js | NestJS | Angular

  • Generated over $40,000 in revenue within the first month via velocity as a service.
  • Automated the manual frontend build process across 6 modules reducing build time by 1 hour.

Visual Information Specialist

U.S. Geological Survey

04/2018 – 03/2020

Adobe Illustrator | Adobe Photoshop | Adobe InDesign | JavaScript

  • Advanced publishing lifecycle of 30+ digital and print products, including a Congressional Circular.
  • Built a website prototype allowing stakeholders to monitor the status of digital products.
  • Created and administered the product brief for Section 508-compliant print and digital products.
  • Established the product review process for stakeholders across the organization.
Drinking Water Health Standards Comparison and Chemical Analysis of Groundwater for 72 Domestic Wells in Bradford County, Pennsylvania, 2016Effective Solubility Assessment for Organic Analytes in Liquid Samples, BKK Class I Landfill, West Covina, California, 2014-16Gap Analysis Project (GAP) Terrestrial Vertebrate Species Richness Maps for the Conterminous U.S.Drought forecasting for streams and groundwaters in northeastern United StatesGeomorphic characteristics of Tenmile Creek, Montgomery County, Maryland, 2014-16Hurricane Sandy Impacts on Coastal Wetland ResilienceSpatial Distribution of Nutrients, Chloride, and Suspended Sediment Concentrations and Loads Determined by Using Different Sampling Methods in a Cross Section of the Trenton Channel of the Detroit River, Michigan, November 2014-November 2015U.S. Geological Survey (USGS) Water-Use WebsitesAgricultural Conservation Practice Implementation in the Chesapeake Bay Watershed Supported by the U.S. Department of AgricultureAn initial comparison of pesticides and amphibian pathogens between natural and created wetlands in the New Jersey Pinelands, 2014-16Water Priorities for the Nation—The U.S. Geological Survey Next Generation Water Observing SystemAmphibian Research & Monitoring InitiativeUSGS Coin

Cavalry Scout

U.S. Army

02/2012 – 02/2015

  • Maintained $2.3M+ in military weapons, optics, and vehicles assisting leadership with audits.
  • Trained 3 team members on tactics and operations leading to a promotion for each.

Musician

Fools & Horses, LLC

04/2002 – 10/2011

  • Launched 4 full-length digital products 100% on time and within budget by contracting, coordinating, and collaborating with producers, designers, and vendors.
  • Produced a 200% increase in sales revenue by collaborating with a marketing firm to overhaul product designs and drive product visibility and user growth.
  • Boosted revenue by 10% by negotiating performance contracts and assisting in developing press releases and marketing for tours.
  • Ensured production success by hiring and coordinating resources for the production of videos, including a helicopter, vehicles, venues, director, and actors.
  • Featured music video on Fuse TV and music featured on MTV, A&E, E!, and NBC networks.
"3 Chords" Music Video"Fools & Horses" Album (2010)"I Am the Ghost" Album (2008)"Pop Filter" Album (2006)"Pop Filter - Rethoughts" Album (2006)"Saturday Morning" Album (2004)Fools & Horses Promo Poster

Education

Master of Business Administration

UMGC

GPA 4.0 - Focus on finance, marketing, human resources, business law, strategy, and leadership.

Bachelor of Science in Management Studies

UMGC

GPA 3.72 - Business management principles focused on ethical decision making, problem solving, and leadership.

Bachelor of Science in Digital Media & Web Technology

UMGC

Summa Cum Laude, GPA 4.0 - Gained hands-on experience in web development, illustration, and photo manipulation.

Certifications

Applied Data Science Program

MIT

12-week curriculum focused on practical data science, machine learning, and generative AI.

AI & ML Technical Leadership Program

Codesmith

4-week program, and ongoing leadership circle, for hands-on AI and ML development with business and ethics training.

Professional Scrum Master II

Scrum.org

Gained depth of knowledge pertaining to the Scrum framework and its application.

Professional Scrum Master I

Scrum.org

Gained depth of knowledge pertaining to the Scrum framework and its application.

Advanced Software Engineering Immersive Program

Hack Reactor

6-month full stack JavaScript development curriculum with lectures, pair programming, and mentorship.

Professional Music Certificate

Berklee College of Music

2-year diverse concentration in music performance, songwriting, production, law, and business.

Awards

Army Achievement Medal

U.S. Army

Awarded for exceeding Warrior Leader Course standards by demonstrating superior leadership and critical thinking skills in both professional and combat environments.

Army Achievement Medal

U.S. Army

Awarded for maintaining high standards and influential leadership while in a combat zone.

Combat Action Badge

U.S. Army

Afghanistan, 2013.

Projects

AI Communication Coach

YouTube

Communication coaching with simultaneous AI coach participants.

Texting OpenAI

GitHub

Text OpenAI a prompt to generate a response.

wordie CLI

npm

CLI dictionary and thesaurus using Datamuse.

Publications

3 Chords

YouTube

Fools & Horses, LLC

Fools & Horses

Spotify

Fools & Horses, LLC

I Am the Ghost

Spotify

Fools & Horses, LLC

Off the Clock

Apple Music

Starbucks

Pop Filter: Rethoughts

Spotify

Fools & Horses, LLC

Pop Filter

Spotify

Fools & Horses, LLC

Saturday Morning

Spotify

Fools & Horses, LLC

All opinions are my own