
Kent Warren
Creative technologist
20+ years leading digital products
Software Engineering Leader
Professional Scrum Master II
Agile Program Director
Experience
Highlights
Strategic Product Leadership
- Product owner driving roadmap and stakeholder alignment for internal enterprise business intelligence and content management systems serving 10,000+ associates; achieved 99.99% uptime, 35% YoY adoption growth, 12% mobile adoption (from 0%), and 5.6M annual report views.
- Launched 4 full-length albums with 200% revenue growth by leading end-to-end product development, coordinating music producers and music video resources, negotiating contracts, and executing strategic marketing initiatives that secured placement on MTV, A&E, E!, and NBC networks.
- Created and administered the product brief for Section 508-compliant print and digital products and established the product review process for stakeholders across the organization.
Product Development & Software Engineering
- Architecting a multi-agent orchestration system to support store placement strategy, reducing reliance on manual analysis, and enabling insights through agentic data science automation.
- Deployed MVP in 6 months by leading frontend development for a new customer-facing product.
- Generated over $40,000 in revenue within the first month via velocity as a service.
Operational Excellence & Process Optimization
- Enhanced productivity 20% by implementing Scrum, developing internal documentation, and standardizing developer workflows and tools.
- Facilitated 50% increase in YoY throughput by developing an automated work request process.
- Advanced publishing lifecycle of 30+ digital and print products, including a Congressional Circular, while building a website prototype to improve stakeholder visibility into product status.
Program Director, Business Innovation & IT Alignment
01/2022 – Present
H&R Block
01/2022 – Present
TypeScript | Node.js | Express.js | Python | FastAPI | Cosmos DB | React | Redux | Jest | React Testing Library | Power Automate | Figma
- Product owner driving roadmap and stakeholder alignment for internal enterprise business intelligence and content management systems serving 10,000+ associates; achieved 99.99% uptime, 35% YoY adoption growth, 12% mobile adoption (from 0%), and 5.6M annual report views.
- Architecting a multi-agent orchestration system to support store placement strategy, reducing reliance on manual analysis, and enabling insights through agentic data science automation.
- Facilitated 50% increase in YoY throughput by developing an automated work request process.
- Enhanced productivity 20% by implementing Scrum, developing internal documentation, and standardizing developer workflows and tools.
Web Developer & Graphic Designer
10/2013 – Present
Freelance
10/2013 – Present
TypeScript | MongoDB | Mongoose | Node.js | Express.js | React | Redux | Bootstrap | AWS | Adobe
- Developed full-stack products for a small business using AWS, featuring a recipe blog, a drag-and-drop image scramble game, and a custom admin content management system.
- Delivered a graphical web application to monitor monthly expenses for product owners.
- Led project management of design and vendor fulfillment for wedding and small business products.
Software Engineer
02/2021 – 01/2022
Guaranteed Rate
02/2021 – 01/2022
TypeScript | Node.js | Express.js | React | Redux | TailwindCSS | Chart.js | Jest | React Testing Library
- Deployed MVP in 6 months by leading frontend development for a new customer-facing product.
- Built an automated browser screenshot uploader as part of an error logging strategy.
Developer
09/2020 – 02/2021
Virtual Service Operations
09/2020 – 02/2021
TypeScript | MongoDB | Node.js | GraphQL | Express.js | NestJS | Angular
- Generated over $40,000 in revenue within the first month via velocity as a service.
- Automated the manual frontend build process across 6 modules reducing build time by 1 hour.
Visual Information Specialist
04/2018 – 03/2020
U.S. Geological Survey
04/2018 – 03/2020
Adobe Illustrator | Adobe Photoshop | Adobe InDesign | JavaScript
- Advanced publishing lifecycle of 30+ digital and print products, including a Congressional Circular.
- Built a website prototype allowing stakeholders to monitor the status of digital products.
- Created and administered the product brief for Section 508-compliant print and digital products.
- Established the product review process for stakeholders across the organization.
Cavalry Scout
02/2012 – 02/2015
U.S. Army
02/2012 – 02/2015
- Maintained $2.3M+ in military weapons, optics, and vehicles assisting leadership with audits.
- Trained 3 team members on tactics and operations leading to a promotion for each.
Musician
04/2002 – 10/2011
Fools & Horses, LLC
04/2002 – 10/2011
- Launched 4 full-length digital products 100% on time and within budget by contracting, coordinating, and collaborating with producers, designers, and vendors.
- Produced a 200% increase in sales revenue by collaborating with a marketing firm to overhaul product designs and drive product visibility and user growth.
- Boosted revenue by 10% by negotiating performance contracts and assisting in developing press releases and marketing for tours.
- Ensured production success by hiring and coordinating resources for the production of videos, including a helicopter, vehicles, venues, director, and actors.
- Featured music video on Fuse TV and music featured on MTV, A&E, E!, and NBC networks.
Education
Master of Business Administration
GPA 4.0 - Focus on finance, marketing, human resources, business law, strategy, and leadership.
Bachelor of Science in Management Studies
GPA 3.72 - Business management principles focused on ethical decision making, problem solving, and leadership.
Bachelor of Science in Digital Media & Web Technology
Summa Cum Laude, GPA 4.0 - Gained hands-on experience in web development, illustration, and photo manipulation.
Certifications
Applied Data Science Program
MIT
12-week curriculum focused on practical data science, machine learning, and generative AI.
AI & ML Technical Leadership Program
Codesmith
4-week program, and ongoing leadership circle, for hands-on AI and ML development with business and ethics training.
Professional Scrum Master II
Scrum.org
Gained depth of knowledge pertaining to the Scrum framework and its application.
Professional Scrum Master I
Scrum.org
Gained depth of knowledge pertaining to the Scrum framework and its application.
Advanced Software Engineering Immersive Program
Hack Reactor
6-month full stack JavaScript development curriculum with lectures, pair programming, and mentorship.
Professional Music Certificate
Berklee College of Music
2-year diverse concentration in music performance, songwriting, production, law, and business.
Awards
Army Achievement Medal
U.S. Army
Awarded for exceeding Warrior Leader Course standards by demonstrating superior leadership and critical thinking skills in both professional and combat environments.
Army Achievement Medal
U.S. Army
Awarded for maintaining high standards and influential leadership while in a combat zone.
Combat Action Badge
U.S. Army
Afghanistan, 2013.